Customers Feedback
What Our Customers Say !
Our mission is simple yet profound: to empower people to explore the great outdoors and embrace their spirit of adventure through the world of powersports. We believe in the transformative power of these exhilarating machines and the joy they bring to people's lives. We're here to equip you with the best powersports vehicles and gear, enabling you to create memories that will last a lifetime.
Great service!!! We drove out of state 5 hours to buy our Can Am Spyder because it was the best price around!! They had all the paperwork ready for us, we were in and out, like we wanted to be!! They were helpful and honest! Thank you! Will be doing more business here!
Charles Conto
I just had my motorcycle tires replaced here. I had to re-schedule twice due to weather, but Versatile Powersport was always super nice about that. Once I dropped it off, it was done next day. All chargers were explained & everyone was helpful. Versatile Powersport comes highly recommended by me! I will be back for sure!
Teutonic Penguin
I was looking to upgrade to a larger bike and had my eye on the Tracer 900 GT which they had one at Versatile Powersport. Called ahead and asked if they allow test rides, which they made clear they do not due to being short on new inventory. The price was competitive for the market at the time so I ended up test riding a tracer at a different dealership to make sure it was a good fit for me. Once I showed up ready to buy I got the paperwork over to my bank from them, and returned for what was like 30 minutes of signing, and then rode the bike home. Really fast and convenient. It was before noon on a Saturday and I was already home with the my first brand new bike. (Having bought used up till now) Really good experience overall.
Rob H
Can Am showing error codes with engine sub performance while traveling cross country. Checked internet, found Versatile Powersport. I was there at opening with my saub story on a wish and a prayer. It was enough. I was welcomed without an appointment, serviced and returned to the road. I am forever grateful. Out of state and in distress yet in good hands!
Kenneth Metcalf
Awesome Product Came In Good Quality
Bought a used Maverick and my experience was just stellar. Salesman was extremely honest and trustworthy. All employees greeted me when I walked in, just nice and the place is very well kept. Most definitely will be buying another bike from there.
Peter Hoiekvam
Off-Roading Enthusiast
100% TOP NOTCH SERVICE from start to finish.. I came in looking for a Slingshot.. Paid a little more then i was setting for .. but the service and atmosphere they provide to their customers is WELL worth it! Probably the best Dealer of any kind i have spent my time and money at!!! no matter how busy they were ( and they were busy! ) they still had time for me... Thanks to Alex, Susan Vaughn, Maxwell and everyone else i didn't get to meet! you are all amazing!! BTW made it home without stalling 😉
Ryan
Am A Happy Rider Of My New Club Car
"I recently purchased a motorcycle from Versatile Powersports, and I couldn't be happier with my decision. The team was patient and helped me select the bike that suited my needs and budget. They also provided valuable advice on safety gear and maintenance. Versatile Powersports truly cares about their customers' satisfaction."
Sarah M.
Awesome Product Came In Good Quality
"I had an incredible experience with Versatile Powersports. Their knowledgeable staff helped me find the perfect ATV for my outdoor adventures. The quality of their products and their exceptional customer service exceeded my expectations. I highly recommend Versatile Powersports to anyone in search of top-notch powersports equipment!"
John S.
Stock Broker
Off-Roading Enthusiast
"As an avid off-roading enthusiast, I rely on Versatile Powersports for all my equipment needs. Their extensive selection of off-road vehicles and accessories is unmatched. Whether it's a rugged 4x4 or essential gear, Versatile Powersports is my one-stop shop. Their friendly and helpful staff make every visit a pleasure."
Mike R.
Professor
I recently took the delivery of the Polaris Ranger EV. Very Happy with the unit itself. I can not say enough good things about the people working at Versatile Powersport. Alex was my point of sale - very knowledgeable and very professional. He was very pleasant and easy to deal with. I also made contact with Max in Vaughn's absence. At the service dept. I had few accessories installed, these guys are top notch Ron and the techs run a well oiled machine. I was dealing with a small electrical matter and it was resolved to my satisfaction and beyond. These guys will absolutely go out of their way to make sure you are 100% satisfied. They are all STARS in my book! Thank you for your support Gents, looking forward to dealing with you again in the future.
Sean Maloney
I bought a 2020 Yamaha Tracer 900 GT from Versitile Powersport and Alex F was the salesman. I was having difficulty deciding between two bikes and he very fairly and kindly gave me his view on the pluses and minuses of each machine. Without being pushy at all, Alex was informative, patient and obviously understood very well his motorcycles. I feel like I got a fair deal on the bike and the buying experience here turned out to be quite pleasant. He gave me a detailed orientation to the electronics of the machine and stayed after a half hour past closing time to make sure I understood its complexities! I might just buy another bike from here sometime soon. Edit: after going to Versitile Powersports now for almost 5 years now, they never fail to surprise me. Their service/parts department are super knowledgeable with really fair repair prices. The apparel department for gear etc. are really informative and helpful too! I can’t imagine going to anyone else. Highly recommended.
Jerry Ortiz
Fantastic purchase experience! It’s no surprise that they’ve been in business for more than 15 years. Versitile Powersport knows how to take care of their customers. Relaxed, friendly atmosphere and very knowledgeable staff. Vaughn and Alex helped me get the golf cart I wanted at the right price and offered a great value for my trade. This was probably one of the quickest and easiest vehicle purchases I have ever made. I can’t wait for my next purchase! Speaking of that… you guys have a great location with a beautiful showroom but we didn’t have a chance to check out the accessories department. The next time we are there, my wife and I are looking forward to checking out all the gear. That area is huge and has everything. You guys are a one stop shop! Looking forward to my next visit!
Glen Glen
I enjoyed working with Alex. He is a handsome man and smells like pure customer service excellence. Susan took me back to my youth when my mom took care of me. To say that she is great is an understatement. Lastly, the big boss who sits in the corner office and has the secret stash of sparkling beverages was confidently soft spoken and generous with his stoic demeanor. Thank you all!!! I couldn't give my money to a better group of souls.
Stella Blue Designs
This is L Torres. I am in NC and wanted the 2022 Kawasaki Vulcan LT. I looked all over for this color and found it in Illinois. I contacted the dealership and Alex walked me through the purchase process as well as transport for the bike. This was such a pleasant experience that I had to do this review. Every part of the process was AMAZING. Every time I spoke with Mike he was patient and helpful!!!! AND I LOVE my bike! THANK YOU SO MUCH!!
Larzon Torres
I can not say enough good things about my experience. From the start the sales team including my salesperson Alex helped me acquire my first and a very rare motorcycle. A specific bike I had my eye on for years. He made me feel comfortable and confident throughout the entire process. I think made some minor modifications with the service department where Alex took great care of me and made sure everything got taken care of accordingly. Took 1 day and the very next day Alex himself helped me load it and secure it in my truck. I will most definitely be back for all my moto needs. 👍🏼
Brendan Gunther
Normally I would rate this business above 3 stars because I like what they do for the community, providing "entertainment and leisure" activities to the community. By that I mean if your 4 wheeler blows a tire you know where to go to get another. Today I tried going into the business and there was a sign on the gate that said we went to the races. On a Monday at noon, what races are you at LOL??? This is bad for business honestly. I understand having personal time for the employees but it should not interfere with business. With this type of business, it's a 9-5 environment. Weekends are reserved for "playtime" which is what this store is needed for. I was gonna buy another pair of oakleys but I am thinking about going to river bend now.
Sherrie Patrick
Great staff that is always friendly and helpful with amazing customer service. Everyone there is super helpful even with the smallest things! Always know exactly what needs done and gets the job done in a timely manner, wouldn’t choose any other shop to purchase our teryx! Great oakley selection! Positive Quality, Professionalism, Value
Angela Strausbaugh
Friendly sales and support. If your looking for a Bike, ATV or Side by Side stop down and talk to Vaughn.
Buckwear Outdoors
Great Customer Service
"I've been a rider for over a decade, and I've never experienced customer service like I did with Versatile Powersports. They helped me find the perfect motorcycle for my needs and answered all my questions. I couldn't be happier with my purchase!"
John T.
Awesome Product Came In Good Quality
"I recently purchased a UTV from Versatile Powersports, and it's been a game-changer for our family adventures. The quality and performance exceeded our expectations. Thanks, Versatile Powersports, for making our weekends unforgettable!"
Smith
Off-Roading Enthusiast
"I've been a loyal customer of Versatile Powersports for years. From snowmobiles to watercraft, they have it all. The team is knowledgeable and always ready to assist. It's the only place I trust for my powersports needs."
Mark D.
Perfect Avid Off-Road Store
"As an avid off-roader, I rely on my ATV for rugged terrain adventures. Versatile Powersports not only provided me with a wide selection but also helped me with maintenance tips and accessories to enhance my ride. Their expertise and passion for powersports are unmatched."
Robert J.
Easy Buying Process
"I recently purchased a pair of jet skis from Versatile Powersports for my family's summer vacation. The whole process, from choosing the right models to delivery, was smooth and hassle-free. We had an absolute blast on the water, and it wouldn't have been possible without Versatile Powersports. Can't wait for our next adventure!"
Lisa H.
Journalist
I Got An ATV With Huge Discount
"I can't thank Versatile Powersports enough for helping me find the perfect ATV. The financing options made it possible for me to enjoy my off-road adventures without breaking the bank. It's been an incredible experience!"
Emily G.
Chef
This place is great. It has a huge selection of bikes in all brands and price ranges. Alex is the best, he helped find a motorcycle that was well within the budget, the style that we were looking for, and one that fit the rider well. He even stayed past close to help us finish processing the sale and load the bike on a trailer to take it home. If are looking to buy a used bike this is the place and ask for Dan because he truly does a fantastic job and provides amazing customer service!!
Joshua Hull
I bought my first motorcycle here, and all I can say is this was the best vehicle purchase I’ve ever experienced. Alex helped me and took care of everything, he was the best thing a salesman can be: upfront. He was knowledgeable and guided me to the right choice for my first motorcycle and made the pricing work as well! Excited for my first motorcycle, but Alex made sure that when it comes time to buy another I know right who to go see.
Mr J
Alex was awesome! Very knowledgeable and upfront throughout the process! My buddy and I both bought Harley’s from Alex-he made everything seamless and easy. Both our bikes were serviced prior to pick up with new parts that they didn’t have to replace. Highly recommend!
paul frischer
"I had my eyes on a specific motorcycle model for years, and I finally got it from Versatile Powersports. The whole team celebrated with me as I rode out of the showroom. The customer experience was exceptional, and I couldn't be happier with my dream bike."
Michelle Louis
"I purchased a set of dirt bikes for my kids, and Versatile Powersports made sure they were age-appropriate and safe. The smiles on their faces say it all! Thank you for helping us create unforgettable family memories."
Jason Wendy
"Versatile Powersports doesn't just sell products; they foster a community of powersports enthusiasts. I've made lifelong friends through their events and meetups. It's not just a purchase; it's a lifestyle, and I'm proud to be part of the Versatile Powersports family."
Amanda
Great experience. I drove down 3 hours to pick up a golf cart based on a online ad. Alex was very upfront about the condition. When I arrived the staff were great and made sure I was happy with everything. Zero pressure just easy golf cart buying experience.
Tim Puhl
I had a great experience with purchasing my 2019 Can Am Spyder LT Chrome from Alex . I found the same exact model Michigan, but during my research spotted this one at Versitile Powersports. on their website for 4k less. I contact Alex about it. Told that I wanted to buy it. Between Alex and Susan they were able to get me the Can Am for an amazing price. Alex met made sure that it was ready to go, and put it on the Truck. I was blown away on how amazing it look when it arrived.
Scott Thornton
I just purchased a new Can Am Ryker . Alex was great on helping me choose the correct Ryker that best suited what I was looking for . After a minor situation, Susan and Frank in service were very helpful and explained to me what happened and answered all my questions about it . I am very happy with my purchase .
john kunches
I purchased my sx190 from George over the weekend, he and Ashley were nothing short of amazing. I think the boat i purchased was the cheapest one in the building and they treated me and the deal as if it was the most expensive. I never felt pressured into anything. George helped me and my wife pick the boat that fit US not the boat that fit them. They both stayed late on Friday and came in early on Saturday to fit my schedule. Thank you so much and i can’t wait to come back in for a blaster next year. -MikeI purchased my sx190 from Alex over the weekend, he and Susan were nothing short of amazing. I think the boat i purchased was the cheapest one in the building and they treated me and the deal as if it was the most expensive. I never felt pressured into anything. Alex helped me and my wife pick the boat that fit US not the boat that fit them. They both stayed late on Friday and came in early on Saturday to fit my schedule. Thank you so much and i can’t wait to come back in for a blaster next year.
Totti Scott
Very good experience at this location. Thanks to Alex on helping me purchase my new ATV CAN AM 700! Very helpful and attentive with all. Also showed you different options and know what they are working with! Thanks to them again and there team!
J Cabelle
My husband and I have already purchased two vehicles this year from Versatile Powersports. We really enjoyed working with Alex and Vaughn! They were both so great to work with. We can't wait for the next purchase, always room for one more!
Nora Latimer
Vaughn and the team at VPS are so easy to work with. I drove up from Chicago and was welcomed with respect; they’re great. They let me test ride 3 bikes back to back to back, and after doing so, I left a deposit. I felt like I was in good hands with Alex. He let me know that after a deposit is made, the bike will go through service and get some TLC. I haven’t been to a better dealership, and I’ve been to most of them! Thank you, Alex and the team for making me feel like my business is valued!!
Nick Schafer
It’s extremely rare to find a business that takes care of their customers like Versatile Powersports…. From start to finish. They (Salesman Alex) held a unit for me while I was trying to make time to drive up and look at it(I live about 2 hours south of the dealership), and then when I finally make it out there, they (Sales manager Vaughn R.) treated me like I was buying $200,000 worth of stuff when in reality I was buying one of their lowest priced items. I’m shocked how well they took care of me as a customer and I guarantee if I’m in the market for an ATV/UTV, I will definitely be checking back in with them first!
Geracie
Found a great price on a bike that I had my heart set on and Alex was great at facilitating the purchase. They shipped the bike all the way down to SW FL which was great, but I would recommend that anybody who needs to purchase from a long distance find their own delivery system. It took about two weeks for my bike to show up which felt like too long as they said 10 days. Overall very thankful for them but would have liked to receive my bike sooner.
Zak RaiderRider
Great selection, comfortable facility. But I have to echo countless other reviews that getting someone to talk to you is like pulling teeth. We walked around for 15-20 minutes before anyone even greeted us, even though they would make eye contact. In the end we had to approach an employee ourselves and ask if any sales staff were available. When you do get someone though they are extremely knowledgeable and accommodating. I ended up buying a bike from here.
Benjamin Allen
I bought my Yamaha R6 elsewhere at a dealership in Des Plaines. I was living in Skokie at the time and had no idea Nielsen's even existed. I subsequently moved up to this area and started bringing my bike here for service, and eventually began to regret not knowing about this dealership in advance. Everyone here is extremely knowledgeable and works with you. They truly treat you like a valued customer whether you just go there for service & accessories or you actually purchase one of their vehicles. I eventually bought a bike from them because of how well they treat their customers. After moving around over the years I'm finally back in the area and glad to be down the street from them. Just stopped in today and I'm going to be storing my bikes there. I don't care where you live... If you are within a day's ride, make the trek to come here before going anywhere else.
Sebastian Wazny
TALK TO ALEX F- GREAT Experience, SUPERIOR SERVICE. I myself was in the car business selling for 5 years and I was prepared for typical dealership run around but I was proven wrong at Versitile Powersports! Alex did a great job start to finish. Keeping me updated, answering all my questions, answering emails and calls. Made the process very easy, short, and simple. Everything was straight forward, no games, no hidden fees, no extras. I’m very happy with my experience and will be sending friends and family! Happy with my purchase, Thank you Versitile PS!
Jason Merryman
We value each of our customers and their feedback. These testimonials represent just a fraction of the stories and adventures that our products have been a part of. We're committed to delivering the best in powersports equipment and accessories, backed by exceptional customer service. Share Your Story Have you had an amazing experience with Versatile Powersports? We'd love to hear your story and feature your testimonial on our website. Share your experience with us at [testimonial email address], and you might see your testimonial featured here. Thank you for choosing Versatile Powersports for your powersports adventures. We're here to help you make memories and embark on thrilling journeys.
