We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@versitilepowersports.com. Please note that returns will need to be sent to the following address: 18118 MN-371, Brainerd, MN 56401, United States.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@versitilepowersports.com
You will need to include this information when contacting us (all information required)
Order number
Order confirmation mail
Phone number
Proof of purchase
If you are eligible for the return, you will get return instructions in your confirmation email (please ensure that the email is correct) from our return department. If you didn’t receive any email, please check your spam or junk mail. If you still didn’t found any mail, please don’t hesitate to contact us.
Returns
Accept returns for both defective and non-defective products
Exchanges
Accept exchanges
Product condition
New only
Window
30 days
Method
By mail, In store
Return label
Download and print, Free
Restocking fees
No cost
Refund processing time
10 days
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
To qualify for an exchange, the following criteria must be met:
The product is defective.
The product must be in its original packaging.
The product must be unused.
To ensure these criteria are met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are exempt from being returned.
HOW DO I RETURN A PRODUCT IF I DO NOT LIVE NEAR A (versitilepowersports.com)?
If you do not live near an (versitilepowersports.com) location, the items you purchased in-store can be returned through the mail. We recommend using the USPS or UPS to send your products back to the store by following the steps. below:
Include a copy of the original receipt. Note: If you do not have a receipt, an (versitilepowersports.com) gift card will be issued and mailed upon the return.
Add a note explaining your request for an exchange (color, size, etc.) or return
Include your contact information, including phone and email, just in case the store needs to contact you
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For further inquiries:
Phone: +1 (262) 286-0643
Email: info@versitilepowersports.com
Address: 18118 MN-371, Brainerd, MN 56401, United States.
