At Versitile Powersports, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and exchanges process to ensure your peace of mind.

Return Policy

Please review our return policy below to understand the terms and conditions for returning products purchased from Versatile Powersports:

Eligibility:

  • You may return a product within [30] days of receiving it.
  • The product must be in its original condition, including all packaging, manuals, and accessories.
  • Returns are accepted for products that are unused, undamaged, and in sellable condition.

Non-Eligible Items:

The following items are typically not eligible for return or exchange:

  • Customized or Personalized Products: Items that have been customized or personalized to your specifications.
  • Helmets and Protective Gear: Due to safety regulations, we cannot accept returns for helmets or protective gear.
  • Clearance or Final Sale Items: Clearance or final sale items are typically non-returnable.

Return Process

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Get in touch with our customer support team by emailing [return email address] or calling [return phone number]. Provide your order number and details about the product you wish to return or exchange.
  2. Return Authorization: Our team will guide you through the return process and provide you with a Return Authorization Number (RA#). Please include this RA# on the outside of the package.
  3. Package the Item: Securely package the item, ensuring that it is in its original condition and includes all accessories and documentation.
  4. Ship the Item: Ship the product back to us at the address provided along with your RA#. Please note that return shipping costs is on us, unless the return is due to a product defect or error on your part.
  5. Inspection and Processing: Once we receive the returned item, our team will inspect it to ensure it meets our return policy criteria. We will then process your refund or exchange accordingly.

Refunds

  • If your return is approved, a refund will typically be issued to your original payment method within [10] days of us receiving the returned product. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.

Exchanges

  • If you wish to exchange the product for a different item, please let us know when initiating the return. We will work with you to facilitate the exchange process.

Contact Us

If you have any questions or need assistance with the return process, please do not hesitate to contact our customer support team at Info@versitilepowersports.com or +1 (218) 203-2073. We are here to assist you and ensure your satisfaction with Versitile Powersports.

Thank you for choosing Versitile Powersports. We appreciate your business and look forward to serving you again in the future.